In an ideal world you have a great relationship with your surgeon. So, what can you do if this relationship breaks down?
First off, I won't be alone if I say I'm sad if you don't feel you're getting the best care from your surgeon.
What you can do to resolve any issues will depend where you are in your breast augmentation journey.
The first thing to check before you entrust your breast implant surgery to anyone is that they are reputable. Of course there are never any guarantees but you should check that your surgeon is a Board Certified Plastic Surgeon. If they're not... walk away.
If you haven't had your surgery yet and you're experiencing issues of any kind (or you're having second thoughts about your surgeon) it's not too late to put the brakes on and find an alternative surgeon who you trust and feel comfortable with.
If your gut is telling you to run... go!
If you've parted with any money at this point, check your paperwork for your rights. No one likes to lose money, but if it's a choice between losing money or losing faith (or worse, having an unsatisfactory outcome) I'd rather lose the money.
If you've already had your surgery and you are not happy with the results, or you think that the procedure was not carried out properly, you should take the matter up with your operating surgeon first.
How you do this can be the tricky bit. I'd always start with a phone call and follow-up with an email so you have a record of logging any concerns you have.
You may find that the surgeon and their staff can deal effectively with your concerns. If you haven't yet fully healed there may be things they (or you) can do before you have any genuine cause for complaint (final results take time to show with a BA).
If you have lost confidence in your surgeon, sometimes it can be something as simple as a breakdown in communication that has left you unsure of what is happening and a discussion with the doctor can be sufficient to remedy the situation.
If you still feel you have a genuine complaint you'll need to follow your surgeon/hospital's complaints procedure. If you do complain you should give the clinic or surgeon a reasonable amount of time (which can be difficult to I know, especially if you're worried or frustrated) to respond.
If after you've followed any complaints process, and you still feel that things haven't been resolved it's up to you whether you take it further. One of the reasons it's so important to choose a Board Certified surgeon is the assurance that they are qualified and trained to perform plastic surgery. It also means there's a system for formal patient complaints should the need arise. And... in the worse case scenario, it wouldn't hurt to get a secondary opinion on a revision case.
Even with the best and most qualified plastic surgeon, things can sometimes go wrong, and even if the surgeon has done their job exactly as they should have, you might still be unhappy with the results. Your expectations (as in, they should be realistic!) here are key!
If you haven’t started your journey yet it isn’t a negative thing to ask in your pre-surgery consultation what your surgeon will do if any problems arise or if you’re unhappy with your results. Always be informed, and always be prepared because this should be a positive and happy experience.